Privacy Policy
This Privacy Policy explains how Firebusters (“we”, “us”, “our”) at firebusters.com.au collects, uses, discloses, and safeguards information when you visit our website, read our content, or contact us. We aim to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our site, you consent to this Policy.
1) What We Collect
- Contact details: name, email address, and message content you submit through forms.
- Usage data: pages viewed, time on page, referrer, approximate location, device/browser information.
- Cookies & similar tech: to remember preferences, measure performance, and support affiliate tracking.
- Server logs: IP address, timestamps, and error diagnostics for security and reliability.
We do not knowingly collect sensitive information or data from children under 16.
2) Why We Collect It
- To respond to enquiries and provide customer support.
- To operate, secure, and improve our site and content.
- To understand readership and measure article performance.
- To comply with legal obligations and enforce our terms.
- To support affiliate links (at no extra cost to you).
3) Cookies & Analytics
We use cookies and similar technologies to remember preferences, deliver core functionality, and analyse traffic (e.g., aggregated audience measurement). You can manage cookies via your browser settings; disabling some cookies may reduce site functionality. We do not set cookies that are unnecessary without a legitimate purpose. See our Cookie Notice for details.
4) Affiliate Links & Third Parties
Our articles may include affiliate links to third-party retailers. If you click a link and make a purchase, we may earn a commission. These partners may set cookies to attribute sales. We do not control third-party sites; their privacy policies apply. We do not sell your personal information.
5) Lawful Basis & Consent
We collect and process personal information with your consent (e.g., when you submit a form), to perform a requested service, for our legitimate interests in running and improving the site, and to comply with applicable law. You may withdraw consent at any time by contacting us.
6) How We Share Information
- Service providers assisting with hosting, maintenance, analytics, email delivery, and security—bound by confidentiality and data-protection terms.
- Legal & safety when required by law, regulation, court order, or to protect rights, safety, and integrity of our services.
- Business changes (e.g., merger or transfer) where data may be part of assets, subject to confidentiality and this Policy.
7) Storage, Security & Retention
We use reasonable technical and organisational measures to protect information (e.g., access controls, HTTPS, least-privilege practices). No method is 100% secure. We keep personal information only as long as necessary for the purposes outlined, to meet legal obligations, resolve disputes, and enforce agreements. Non-personal, aggregated data may be retained for longer.
8) Your Rights
Subject to law, you can request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing. We may need to verify your identity before actioning requests. To exercise rights, contact kenwalker.au@gmail.com.
9) International Transfers
Our service providers may process data in Australia and other countries. Where data is transferred, we take steps to ensure appropriate safeguards consistent with the APPs and industry practice.
10) Contact & Complaints
Questions or concerns about this Policy? Contact us at kenwalker.au@gmail.com. We will respond within a reasonable timeframe. If you remain concerned, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised “Effective Date.” Continued use of the site after updates constitutes acceptance of the revised Policy.
Effective Date: 12 October 2025 • Entity: Firebusters (Australia) • Website: firebusters.com.au
